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  Home >> User Guide >> Website policy

When you meet this problem as follow,please make the photo for proofs

1.Parcel damaged.Don't sign it .ask them to return back to us

2.Parcel weight not same as we told you,you need to check the goods complete,orless ,refuse to sign it,and contact to us via this email autosept@126.com

3.Custom  problem of destination,it is out of our service ,customers need to charge of all of the problem.

4.Parcel not right .did not sign it .email to autosept@126.com and will get the reply in one hours of daytime.

5.We paid the cost of return if we sent the mistake parcel to you ,

6.Please give the patience to wait ,if the delivery make the mistake ,and accept the delviery final reply ,and we pay the cost for you .

7.any problem ,we can repair and send to you free ,but we can not charge of your cost to china.

Can not Exchange or return

 The products had been used for a certain time,we can not accept exchange.only offer the sale after service within area.

Can exchange or return money

  if you get the parcels and look at its bad not include factitious,please make a photo .or vedio for us ,send to confen@msn.com.

  After we reply ,you can exchange ,if we can not solve by quality reason .you can return payment of the product.

*Othes

  These our items were  company single rules .it maybe  fault and unfair to you ,we hope you can send more fair advices for business to make it complete.email autosept@126.com .

 

About US
About US
Contact US
Payment
Payment Account
Online Payment
Member Discount
Shipping
Post Office
Delivery of GOODS
Website policy
Service
Return Policy Information
Service
How to order
how to cancel order
User Guide
User Guide
About Score
About user types

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